Shipping & Delivery
Shipping timelines and fees depend on your location and the items in your order. Batteries may have additional carrier restrictions.
Ordering within the UAE? Double-check your phone number, building name, and area details so delivery does not get delayed.
Processing
- Order review: we verify your order details and stock.
- Dispatch: once dispatched, you'll receive tracking (when available).
Delivery estimates
- Displayed at checkout: the checkout page shows the best estimate based on your address.
- Remote areas: may take longer depending on courier coverage.
- Batteries: lithium battery handling can impact transport options and timing.
Tracking
If tracking is available for your shipment, you'll receive a tracking link by email and you can also check it here:
Order Tracking
Prevent delivery issues: double-check your phone number, building name/number, and any gate/access notes before you place the order.
Need help choosing the correct item before we ship? Start with How to find or Contact Us.
FAQs
How long does delivery take?
Delivery time depends on your destination and courier. You will see the estimated delivery window and shipping cost at checkout.
Do you provide tracking?
When tracking is available, we email it after dispatch and you can also check it on the Order Tracking page.
Why do batteries sometimes have extra shipping restrictions?
Lithium batteries can require special handling and carrier rules. That can affect available shipping methods and delivery time.