Privacy Policy

This Privacy Policy explains how GCC Laptop Battery collects, uses, and protects information you provide when using our website or placing an order. We are committed to protecting your privacy and handling your data responsibly.

Information we collect

Order information: name, email address, phone number, shipping address, and payment details (processed securely via Stripe or PayPal — we do not store card numbers).
Device and browser data: IP address, browser type, and pages visited, collected automatically for security and analytics.
Communication data: messages you send us via WhatsApp, email, or our support form.
Search and browsing activity: search queries and product pages viewed on our site, used to improve our catalog and compatibility data.

How we use your information

To process and fulfil your order, including delivery and invoicing.
To contact you about your order status, shipping updates, or support requests.
To improve our website, product listings, and search accuracy.
To detect and prevent fraud or unauthorised activity.
To comply with UAE legal and regulatory requirements.

Information sharing

We do not sell your personal information. We share your data only with:

Payment processors (Stripe, PayPal) to handle your payment securely.
Shipping carriers to deliver your order.
Service providers who help us operate the website (hosting, analytics), bound by confidentiality agreements.
Legal authorities when required by UAE law.

Data retention

We retain order and customer records for a minimum of 5 years to comply with UAE commercial and tax regulations. You may request deletion of your account and personal data by contacting us directly, subject to legal retention requirements.

Cookies

Our website uses essential cookies to maintain your session and shopping cart. We use analytics cookies to understand how visitors use the site. No advertising or tracking cookies are used for third-party ad targeting.

Your rights

Request access to the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data (subject to legal retention requirements).
Withdraw consent for optional communications at any time.

Contact for privacy requests: reach us via our Contact Us page or Support Request form. We respond to all privacy requests within 14 days.

Last updated: March 2025. This policy applies to gcclaptopbattery.com and its subdomains.